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Section 13
DVD Track #13: Reassurance, Expression, Coffee, Change Staff
Table of Contents | NCCAP/NCTRC CE Booklet
The
link below is to a section of a seminar lecture given by an instructor.
(Important note: Once the small video screen appears, if
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Right click and Open wmv file to
View
Track 13 of DVD
Note-Taking Exercise
Reassurance
What are four reassurance phrases you might use when encouraging a resident to attend an activity?
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Residents who may become motivated by words of "Reassurance"
| Resident | Words of reassurance to try… |
Activity to be offered to the resident |
Staff |
Other staff to tell of success |
Effie |
"I'll take you back. It's only 30 minutes long." |
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Expression
How might you encourage residents to participate in a ‘theme party’?
Residents who may become motivated by "Offering a Choice"
| Choices to offer the resident to encourage involvement | Resident |
Activity |
Staff or Volunteer responsible |
Color of Lei's for Luau |
Ellen |
Luau & Resident Council |
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Coffee
What is important to remember about a resident who ‘only comes out when there’s food’?
Residents who are motivated by "Food"
| Resident | What to suggest the CNA say to use Food as a motivator |
CNA |
Staff that has the best rapport with nursing |
Ellen |
"It's time to go to Bible Study. Remember the good cup cakes?!!" |
Sara |
Kelly, activities assistant |
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Residents who may be motivated to attend a "Culinary Council" meeting
| Resident | Choices to offer the resident to encourage involvement |
Activity |
Staff |
Other staff to tell of success |
Ellen |
Type of meal to discuss |
Culinary Council |
Marion |
Sue, CNA |
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Residents who do not attend Group Activities, but are alert enough to be aware of a Visit
| Resident | Group Activities conducted by Volunteers |
Volunteers to be encouraged to visit in-room residents |
Staff to encourage room visits with food |
Marie |
"Bible Study, Birthday Party |
Tara, Jule, Mike, Tiffany, Georgia, Clare |
Cathy |
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Change Staff
What is one important realization to have regarding motivating residents?
How was Jon, the young black male resident who had had both feet amputated, motivated to say ‘hello’?
Residents who might be motivated by "Changing the Staff" that encourage involvement
| Residents | Current Staff |
"Change Staff " to another Staff Member, Volunteer, another resident or Family member |
John |
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George; Another African-American male resident |
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QUESTION #13: What makes it difficult for Activities Staff to admit that they may not be the people to get through to a particular resident?
NCCAP/NCTRC CE Booklet
Forward to Track 14
Back to Track 12
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