Healthcare Training Institute - Quality Education since 1979

Section 11
Track #11: Taking the Time to Communicate

Table of Contents | NCCAP/NCTRC CE Booklet

The link below is to a section of a seminar lecture given by an instructor.
(Important note: Once the small video screen appears, if you click on this screen the small video screen will drop behind this screen. So to see the small video screen, drag this screen to the side.)

Right click and Open wmv file to
View Track 11

Note-Taking Exercise

What mistake did the speaker make when implementing her One-to-One program?

QUESTION #11: What is the problem regarding changing the Activities program without talking to the administrator and other staff members first?