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Section 8
Track #8: Focusing the Fun-Loving Team Member


Table of Contents | NCCAP/NCTRC CE Booklet

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Note-Taking Exercise

What are four important behavior changes a Driver can make to synchronize with an Expressive?
1.
2.
3.
4.

What are two important behavior changes an Analytical or Amiable can make to synchronize to an Expressive?
1.
2.

What is it important for an Expressive to remember about synchronizing to another Expressive?

 

How can you synchronize your style of communication with an Expressive in your facility in order to generate more of a team atmosphere between the two of you?

 

 Transcript of Track 8

On the last track, we discussed how each teamwork style can synchronize with drivers.  Expressives need to deemphasize feelings, Amiables need to be more organized, brief, and task-focused.  Analyticals need to only present pertinent details.  And other drivers need to perhaps bend their task to blend in with the other driver.

On this track, you will get specific techniques regarding how to synchronize or coordinate your communication or teambuilding style with the staff member you have defined as being an expressive.  Sometimes expressives come across as ‘fun-loving’, because they like to be the center of attention and talk or express a lot.  If you are an expressive, a teambuilding goal for you is to focus or curtail your fun-loving nature, especially when interfacing with task-focused analyticals and Drivers..

#1 Behavioral Changes for a driver synchronizing to an expressive
If you are a driver, and the staff member you want to synchronize with is an expressive, the expressive's level of assertiveness matches yours.  Expressives are as up front as you are.  However, because they are more people-focused, and less task-focused, they are not as blunt.  Expressives, as their name suggests, express more emotion than what you, as a driver, are used to.  In synchronizing with another expressive, the most important aspect you might consider focusing on is the expressive's heightened responsive level. 

However, because expressives relate best to an attitude that expresses personal interest, the best way to accomplish a teamwork connection with an expressive is through personal contact.  Try not to seem aloof.  Add more warmth to your words and facial expressions.  With an expressive you have targeted, try being more casual and informal than usual, and touch base personally at the beginning of your conversation

Next, be aware of what the expressive is feeling and consider their reaction to what you say. Acknowledge their emotions, but don’t overreact to the Expressive’s emotional highs and lows. 

Even though you’ll be tempted to get them back on track, immediately, let the expressive person digress for at least a few minutes before you tactfully bring them back on topic.  Remember that expressives think things through as they talk, so they won’t notice obvious conflicts until later.  Consider being open to the expressive’s fun loving side.  More than most people, the expressive responds to recognition.  Remember to show appreciation and let the expressive take in the spotlight.  If appropriate, encourage them to try new approaches, and be prepared to improvise. 

#2 Behavioral Changes for an amiable and Analytical synchronizing to an expressive
For amiables and Analyticals, in order to synchronizing or coordinate with expressives, pick up the pace.  Because expressives move more quickly than others, try to match their pace. 

Expressives might construe holding back emotions as insincerity.  By verbalizing differences about problems or disagreements, you actually help your relationship with an expressive, even though your amiable or analytical instincts tell you otherwise.

If you are an expressive working with another expressive, your biggest challenge will be relinquishing your much-cherished verbal expression time to another person.  Remember, they like to talk, create, and dream just as much as you do.  Perhaps you will need to mentally count to ten to allow space in your conversation.  . 

Remember that it is not necessary to choose more than two or three behaviors to change.  By synchronizing too much, you soon lose contact with your own teamwork style, and you’ll become frustrated.

On this track, we overviewed how each teamwork style can synchronize with expressives.  If you are a an expressive, a teambuilding goal for you is to focus your fun-loving nature.  When you hear the musical tone, turn the CD player off, and envision or think about how you can synchronize or coordinate your style of communication with an Expressive in your facility, in order to generate more of a team atmosphere between the two of you. MUSIC

On the next track, we will examine how each of the teamwork styles can synchronize their behaviors with amiables.

  Lydia was an analytical activities director at a 75-resident nursing home.  To better her relationship with the expressive director of nursing, she decided to try synchronizing her teamwork style.  However, she chose too many behaviors to change:  focusing on feelings; picking up the pace; making personal contact; demonstrating higher energy; and saying what she thought.  Since she changed so much over such a short period of time, Lydia felt overwhelmed and as such, interacting with the director of nursing became harder and harder.  The director, sensing Lydia’s frustration, avoided her even more.  As a result, their working relationship suffered more and more.  To help Lydia, I suggested that she choose two behaviors to change, and if those do not seem to produce positive responses, to abandon the first two and then change other behaviors.


NCCAP/NCTRC CE Booklet
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