Check characteristics of staff member whom you feel may be a Driver.
Behaviors Exhibited by Drivers
______ 1. Keeps technically up to date in an occupation or profession.
______ 2. Looks for problems to solve.
______ 3. Questions the existing, trying to make things better.
______ 4. Approaches questions and problems analytically; keeps looking for “why.”
______ 5. Looks for change to make sense
______ 6. Displays a minimum of emotion or emotional shifts-attention is to facts and objectivity.

Check characteristics of staff member whom you feel may be a Driver.
Motivators for Drivers…
______ 1. Appreciation of a challenge and stimulation, as opposed to the Analytical’s preference for a routine and
repetition of tasks.
______ 2. The opportunity to do something worthwhile, to learn and grow.
______ 3. Need to maximize his or her potential

They prefer to work on a problem rather than leave the outcome to chance.

How to build a teamwork relationship with Your Driver

Motivational words to use with a Driver
Check the words you feel most appropriate for the staff member you listed above.
______ Results (In terms of their task)
______ Competence (You know how to support their idea)
______ Action (Here’s what we’ll do, how and when)
______ I will help you get what you want
______ Use “we” not “I” when presenting a new idea

Approaches to use with a Driver
Check the approaches you feel most appropriate for the staff member you listed above.
______ 1. A businesslike atmosphere
______ 2. 3 words or less
______ 3. Documented factual information
______ 4. Follow through quickly.
______ 5. Make it possible for further self development to take place and present special projects and creative
assignments
______ 6. Supports the Driver’s ideas, Goal Match
______ 7. Be clear, specific, brief, and to the point.
______ 8. If you agree, support results, not the person

Don’t do the following if you want the Driver in your facility to become a Team participant
Check the don’ts you feel most appropriate for the staff member you listed above.
______ 1. Don’t ramble on, or waste their time.
______ 2. Don’t try to convince by “personal” means.
______ 3. Oppose their ideas directly: Ask questions: “Based on your thought, I wanted your opinion about this."
______ 4. Have it in writing with your name

State, for example,
“When I approach _____(name of Driver listed above)___________ to …
... request that CNAs give residents Activities left in their rooms, I need to remember to…” Or
... request medication, shower, or therapy be rescheduled to accommodate a resident’s participation in an Activity, I need to remember to…” Or
... request CNAs assist in transporting residents to group activities, I need to remember to…”

What are the three most important team building approaches, checked above, I need to remember anytime I communicate with this Driver?
1.

Read these just prior to your Culture Change meeting with your Driver, so that they are fresh in your mind. Envision yourself acting this way. What will you say? How will you say it? What materials will you have with you? CMS Survey guidelines? Calendar to schedule future action? Notebook to write down key suggestions?

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