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      Questions:
       
      
      
      
          1.  
          If you have a volunteer who  needs constant 'hand-holding,' what might you do to solve this problem? 
            a.  Recruit another volunteer specifically to  work with the original volunteer. 
            b.  Continue to 'hand-hold' 
            c.  Make them do it on their own 
 
          2. 
           Which question needs to be  answered in order to have a structured bedridden one-to-one program? 
            a.  Who are your bedridden residents? 
            b.  When is your lunch break? 
            c.  What is your resident’s name? 
 
          3. 
          A loner is: 
            a.  a resident who cannot or will not leave his or her room. 
            b.  a hermit 
            c.  a resident on loan from another facility 
 
          4. 
          Which of the following describes a  "socially independent" resident? 
            a.  socializes with other residents or roommates, but does not attend group  activities  
            b.  cannot leave his or her room 
            c.  cannot stand other residents 
 
          5. 
          According to the text what  percentage of a resident population can you expect to be loners? 
            a.  about 50% 
            b.  about 0.5% 
            c.  about 95% 
 
          6. 
          Which of the following is a  component in the Finding Time Ratio? 
            a.  Total # Loners / Total # Residents 
            b.  Places you have looked for time / Places you have found time 
            c.  # of days in a week / # of days in a month 
 
          7. 
          The percentage of loners in a  facility may vary based on: 
a.  The location of the facility and the age of  the community & admission policies and how full your  facility is 
            b.  The number of loners whose family members do  not visit them 
            c.  The number of loners no longer in the  facility 
 
          8. 
          If 52 out of 131 residents are  loners, and there are 10 half days in a normal week, how many have days should  be spent with loners? 
            a.  4 
            b.  60 
            c.  .009 
 
          9. 
          According to the text hat is a  potential problem of an Activity Director seeing every resident in the facility  every day? 
            a.  No quality one-on-one time is spent with the  residents. 
            b.  He or she will always stay at work late in  order to fit everyone in. 
            c.  There is never a problem. 
 
          10. 
          What is meant by the  "Sandwich-in" effect? 
            a.  Squeezing Success Therapy® One-to-One activities around the  structured group activities program. 
            b.   Having personal one-on-one time with the residents during lunch breaks. 
            c.   “Sandwiching” a loner between two groups residents in hopes that they  will respond 
 
          11. 
          Who is least likely to hold you accountable for  lateness? 
            a.   total care, bedridden, confused patients 
            b.   group residents 
            c.   domineering residents           
 
          12. 
          Which of the  following is a justifiable repetition of two bingo games in one week? 
            a.   both bingo games are normal bingo 
            b.   both bingo games are picture bingo 
            c.   bingo on Monday is normal (numbered) bingo, and bingo on Friday is  picture bingo 
 
          13. 
          In the speaker's  opinion, who is more important? 
            a.   the less alert resident, because he or she gets no stimulation unless  someone comes to her 
            b.   alert, active residents 
            c.   residents who receive a lot of visitors 
 
          14. 
          Why is it  necessary to have separate programs for alert and confused residents? 
            a.   alert residents do not want to interact with confused residents because  they feel threatened by them 
            b.   confused residents do not want to interact with alert residents because it  makes them feel stupid 
            c.   it is not necessary to have separate programs for alert and confused  residents 
 
          15. 
          In which of the  following situations would it be justified to form a program, despite small numbers? 
 a.   Bobby brings in a dance coach on Monday nights because two of his  patients won't stop bugging him about it. 
b.  Judy builds a program  for three former farmers because she is trying to meet the needs of an  underserved group of residents. 
c.  Karen, an expert at  teaching people how to knit, tries to form a knitting group, despite the fact  that all her residents are arthritic men. 
 
          16. 
          According to the  track, one of the roles of Activity Director is _____. 
            a.   Program Developer 
            b.   Delagator 
            c.   a and b 
 
          17. 
          In Track 8, the  speaker described an Activity Director who held an afternoon program for three  former farmers. This Activity Director fulfilled the role of Delegator by: 
a.  turning the Farmer’s  Discussion Group over to a volunteer once  she had created a successful program for these residents.  
            b. keeping the task to herself so  she would get the credit 
            c. seeing to the resident’s every  need herself 
 
          18. 
          What are Pet  Pretty Patients? 
a.  The handful of alert  residents who attend most group activities and are vocal about the activities  they would like to do 
            b.   Patients who are flirtatious with the CNAs 
            c.   Low-functioning and Alzheimer's patients who own pets 
 
          19. 
          What are job  jollies? 
a.  Activity Directors who  tend to create programs to meet the needs of Pet Pretty Patients, because they  are the most vocal about the activities they would like to do 
            b.   Annual office-wide Secret Santa 
            c.   Joking with residents  
 
          20. 
          What is one way  you can create time for your Success Therapy® program? 
            a.   Combine programs consistently attended by the same group, such as a  Bible Study and a Sing-a-Long. 
            b.   Combine any programs. 
            c.   Get rid of programs that have less than 20 regular attendees. 
 
          21. 
          According to the  text, which one of the following limits and enhances the Activities Program? 
            a.   The residents' interests and abilities and the Activity Director's (or  Activity Department's) interests and abilities 
            b.   Food as prizes 
            c.   Volunteers 
 
          22. 
          What does the  speaker say is the best term(s) to use when referencing Success Therapy®  sessions? 
            a. b and c 
            b. "room exercises" 
            c. "Success Therapy®" 
 
          23. 
          Why is it  important to be sure that Success Therapy® sessions are more than just  "visits"? 
            a. Success Therapy® activities are  structured activities: there is a problem, a goal, and an approach. 
            b. You aren't getting paid to  "visit." 
            c. It reminds lonely residents that  no one visits them. 
 
          24. 
          What is one of  the three W's regarding making time for your low-functioning residents? 
            a. when 
            b. who 
            c. a and b  
 
          25. 
          When choosing  which residents with whom to begin one-to-one activities, what did the speaker  mean by “Don’t set yourself up to fail?” 
            a. only choose residents who have  low abilities, because it makes you look good 
            b. only choose residents who have  high abilities, because it is easier 
            c. choose residents who have a  varying level of abilities  
 
          26. 
          How many  residents should STAY a priority according to the speaker? 
            a. start with a few at a time -  about 3 
            b. 0-1 
            c. 15 
 
          27. 
          What is a good  number of residents with which to START  Success Therapy? 
            a. start with three residents and  get input from nursing 
            b. start with over a dozen, because  many residents drop out 
            c. start with five and add more  until nursing gets upset 
 
          28. 
          What is the  secret to having a workable physical environment? 
            a. The art of placement: put things  you use most often where you can reach them easily 
            b. Frequent breaks 
            c. Getting involved 
 
          29. 
          If you are right-handed,  where is the best placement for your phone? 
            a. to the right 
            b. to the left, so you can write  with your right hand 
            c. It makes no difference 
 
          30. 
          According to the  text, what will make de-cluttering less stressful? 
            a.  calling a clutter buddy and recording your progress 
            b.  making giant piles 
            c.  eating comfort food 
 
          31. 
          If you are planning on de-cluttering for  30 minutes, for how long should the timer be set? 
            a.  30 minutes 
            b.  20 minutes, so that you will have 10 minutes to clean up and hide your sorting  piles to the side 
            c.  just work until you are done 
 
          32. 
          What will help  you to “operate” or use your To-Do List? 
            a. record things that need to be  done as they come up 
            b. buy an expensive planner that  will encourage you to use it 
            c. Keep it in an obscure location 
 
          33. 
          The Comprehensive  To-Do list is: 
            a. All your miscellaneous lists for  the entire year. 
b. a compiling of all your  tasks, a kind of warehouse from which you will move a certain number of  manageable tasks each day onto your Daily Task List. 
            c. the same as your Daily Task List. 
       
        34. 
        
        In addition to  tasks, what are other types of information that you might keep track of on your  To-Do List? 
            a. miscellaneous ideas for “future  action” & errands arranged in geographic order 
b. pictures of residents 
            c. only put tasks on your To-Do List         
           
          35. 
          
          What are the  three ways to organize your Daily Task List to make more time? 
            a. free-form, by content, functionally 
            b. today, tomorrow, by  end of the week 
            c. delegate, assign, pass  on 
 
          36. 
          
          According to the text which of the following is a good way to get rid of  those dreaded tasks that just won't quit nagging on your conscience? 
            a. treat yourself: for  every three tasks you accomplish, give yourself a reward 
            b. try to forget about  them 
            c. don't do them 
 
          37. 
          
          What is a key to avoiding the “low-priority trap”? 
            a. Don’t spend too much time on  low-priority tasks, or they can create a paralyzing thicket of loose ends.    
            b. Ensure that absolutely every low  priority is met 
            c. Only worry about high priorities  
 
          38. 
          
          What is a good way to "set your  priorities in motion"? 
    a. Take a few minutes daily to review your  top few priorities for the day  
    b.  Move tasks from your To-Do List to your Daily Task List and plan when you are  going to do them. 
            c. A & B  
 
          39. 
          
          What is  "taking advantage of your biological rhythms"? 
            a. Organizing tasks to coincide with  your energy bursts and lapses 
            b. Always exercising and eating a  healthy breakfast before work to ensure high levels of energy 
            c. Scheduling work shifts in  accordance with your preferred circadian cycle 
 
          40. 
          
          If you have to  confront an unpleasant or stressful task, what would be the best time of day to  do it? 
            a. at the end of the day 
            b. at the beginning of the day 
            c. at your personal energy peak, so you  will be able to devote as much energy as possible to the task 
 
          41. 
          
          What is NOT a  good way of handling drop-in visitors and spontaneous meetings? 
            a. Keep your briefcase on the  visitor's chair. 
            b. Tell them you're busy right now  and ask them to call in advance next time. 
            c. Set a time contract. 
 
          42. 
          
          Why is coming  into work 15 minutes or a half hour early a good way to power-pack your day? 
            a. It will make you look good in  front of your boss. 
b. It will give you much-needed private time to tackle those #1  tasks, like documentations before the phone starts ringing and residents start  to stream into your Activity Room. 
            c. You won't feel guilty leaving a  half hour early. 
 
          43. 
          
          What is a good  tool to use if you have a tendency to chatter? 
            a. a three-minute egg timer 
            b. start raising your hand when you  have something truly important to say 
            c. a flyswatter (for your companion) 
 
          44. 
          
          Which of the  following messages would be the best to avoid phone tag? 
            a. "Hi, Jane, it's Alice.   Call me back when you have a chance at 555-1234." 
            b. "Hi, Jane, it's Alice.   Call me back as soon as possible at 555-1234." 
c. "Hi, Jane, it's Alice from Springmill Ponds.  I need to talk to you about transferring a  resident.  Please call me back at  555-1234 between noon and 4pm, or leave me a message with the best time to reach you." 
 
          45. 
          
          What are concepts  to consider when finding your "Optimum Activities Workstyle"? 
            a. Do you work best under pressure,  or in a calm environment? 
            b. Is the amount of time and effort  I’m putting into this task warranted by the potential payoff? 
            c. Do I actually like these  activities, or am I just putting up with them?           
 
          46. 
          
          Which of the  following is the best way to tackle hard tasks? 
            a. finish the hard part first 
            b. start with the easy part 
            c. Neither is wrong - the most  important thing is to find out which method is right for you. 
 
          47. 
          
          How might you  adapt the Contact Folders idea to streamline meetings? 
            a. Put the phone numbers of all your  contacts in a “mental” folder. 
b. You can create 'instant agendas' for meetings by creating a  Contact Folder for the meeting, and dropping materials to be discussed into the  folder as things come up. 
            c. The Contacts Folders idea cannot  be applied to streamline meetings. 
 
          48. 
          
          It would be a  good idea to create a contact folder for: 
            a. Sue, a resident 
            b. Mary, the dietician, with whom  you have frequent contact 
            c. the entire staff 
 
          49. 
          
          If you suspect  you are in the grip of perfectionism, what question should you ask yourself? 
            a. "Is the amount of time and effort  I’m putting into this task warranted by the potential payoff?" 
            b. "Can I do better?" 
            c. "Why did I start this,  anyway?" 
 
          50. 
          
          What is a  "small, specific, obtainable goal" for an extremely disoriented  Alzheimer's resident? 
            a. to name the person in the picture 
b. to make eye contact with the picture 
c. to make a list of people they remember 
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