Instant CE certificate!
BUY MORE, SAVE MORE!
Buy courses for 2
renewal cycles. Complete
some now & some later.
Buy 2 courses SAVE 5%
Buy 3 courses SAVE 7%
Buy 4 courses SAVE 10%
Buy 5 courses SAVE 15%

Contact:
[email protected]
330.835.5009
(M-F 9:30-9:00 Eastern)
or
Voice Mail: 925-391-0363

 
Questions? 800.667.7745; Voice Mail: 925-391-0363
Email: [email protected]
Add To Cart



Section 3
Track #3: Explaining Program Changes to Domineering Residents

Table of Contents | NCCAP/NCTRC CE Booklet

The link below is to a section of a seminar lecture given by an instructor.
(Important note: Once the small video screen appears, if you click on this screen the small video screen will drop behind this screen. So to see the small video screen, drag this screen to the side.)

Right click and Open wmv file to
View Track 3

Note-Taking Exercise

Step I:

What two things should you carefully explain to a domineering resident when making a programming change?
1.

2.

Step II:
            Resident affected by schedule change:

            Description of personality characteristics:

 

QUESTION #3: What is the first step in dealing with a domineering resident?

 

Resident’s Name

Area(s) to be carefully explained when making a programming change

 

 

 

 

 

 



NCCAP/NCTRC CE Booklet
Forward to Track 4
Back to Track 2

Table of Contents
Top