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Table of Contents
10 CE

After completing and scoring the CE Book a Certificate granting 10 continuing education credits for this Course is issued to you on-line or sent to you via US Mail. The CE Book gives you FREE scoring and anonymous unlimited test-trials.

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Track #1
How Residents Manipulate - Question 1
Track #2
How Domineering Residents can Damage Your Program - Question 2
Track #3
Explaining Program Changes to Domineering Residents - Question 3
Track #4
Planning an Independent Activity for your Domineering Resident - Question 4
Track #5
Motivating Domineering Residents to Work Independently - Question 5
Track #6
Being an Opportunity Provider, not a Make-Them-Do-er - Question 6
Track #7
Avoid Spending Extra Time with your Domineering Resident - Question 7
Track #8
Dealing with Attention-Seeking Domineering Residents - Question 8
Track #9
Preparing Staff for the Elimination of a Group Activity - Question 9
Track #10
A Two-Step Approach to Conflict with Staff - Question 10
Track #11
Taking the Time to Communicate - Question 11
Track #12
The Ripple Effect - Question 12
Track #13
Holding an Inservice - Question 13
Track #14
Where to Start - Question 14

Track #15
Photos with Commentary - Question 15

Instructor's Guide for Video Training
Introductory Commentary
Part I: Staff & Volunteer Inservice Training Instructor's Guide

Part II: Manual of Articles
Section 1

Denial and Stages of Stress and Domineering Residents - Question 16
Section 2

Control Your Mind Games Concerning Your Domineering Residents - Question 17
Section 3

Passive Responses and How to Make an Assertive Statement with a Domineering Resident - Question 18
>Section 4

Coping with Domineering Residents: The Triple-A Approach, Keeping a Stress Journal, and Finding the Funny Part - Question 19
Section 5

Counter Your Inner Critic when Your Domineering Resident Gets You Down - Question 20
Section 6

Domineering Residents and Playing the Blame Game - Question 21
Section 7

How to Center When Dealing with a Domineering Resident - Question 22
Section 8

Combating Distortions Related to Dealing with Domineering Residents - Question 23
Section 9

The Tyranny of the Should with Domineering Residents - Question 24
Section 10

Who’s Responsible for What in Conflicts with Domineering Residents… Anger Management Styles - Question 25
Section 11

Responding Assertively to the Requests of Domineering Residents - Question 26
Section 12

Are You Afraid of Your Domineering Resident? - Question 27
Selected Readings Bibliography/Authors/Instructors
Concluding Commentary