Healthcare Training Institute - Quality Education since 1979

Table of Contents
10 CE's for $85!
CE Book

After completing and scoring the CE Book a Certificate granting 10 continuing education credits for this Course is issued to you on-line or sent to you via US Mail. The CE Book gives you FREE scoring and anonymous unlimited test-trials.

Should you wish to take this course on the web for NCCAP or NCTRC credit, click the "Order Form" button to the left to make payment. You will receive a registration number. Send your name as it appears on the order form, along with your registration number, birthdate, and last 4 digits of your social security number to: webcc@homestudycredit.com. The clerk will in turn send you the URL of the page which contains the links activated to connect you with the content for each of the sections below. At present, our scoring system is being upgraded. Until this upgrade is complete, mail a hard copy of your CE Booklet to: Healthcare Training Institute, 9801 Fall Creek Road #338, Indianapolis IN 46256. By the end of September, 2008, the automatic scoring feature should be installed.


DVD Videos
DVD Track #1
How Residents Manipulate - Question 1
DVD Track #2
How Domineering Residents can Damage Your Program - Question 2
DVD Track #3
Explaining Program Changes to Domineering Residents - Question 3
DVD Track #4
Planning an Independent Activity for your Domineering Resident - Question 4
DVD Track #5
Motivating Domineering Residents to Work Independently - Question 5
DVD Track #6
Being an Opportunity Provider, not a Make-Them-Do-er - Question 6
DVD Track #7
Avoid Spending Extra Time with your Domineering Resident - Question 7
DVD Track #8
Dealing with Attention-Seeking Domineering Residents - Question 8
DVD Track #9
Preparing Staff for the Elimination of a Group Activity - Question 9
DVD Track #10
A Two-Step Approach to Conflict with Staff - Question 10
DVD Track #11
Taking the Time to Communicate - Question 11
DVD Track #12
The Ripple Effect - Question 12
DVD Track #13
Holding an Inservice - Question 13
DVD Track #14
Where to Start - Question 14
DVD Track #15
Photos with Commentary - Question 15
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Instructor's Guide for DVD Training
Introductory Commentary
Part I: Staff & Volunteer Inservice Training Instructor's Guide

Part II: Manual of Articles
Section 1
Denial and Stages of Stress and Domineering Residents - Question 16
Section 2
Control Your Mind Games Concerning Your Domineering Residents - Question 17
Section 3
Passive Responses and How to Make an Assertive Statement with a Domineering Resident - Question 18
>Section 4
Coping with Domineering Residents: The Triple-A Approach, Keeping a Stress Journal, and Finding the Funny Part - Question 19
Section 5
Counter Your Inner Critic when Your Domineering Resident Gets You Down - Question 20
Section 6
Domineering Residents and Playing the Blame Game - Question 21
Section 7
How to Center When Dealing with a Domineering Resident - Question 22
Section 8
Combating Distortions Related to Dealing with Domineering Residents - Question 23
Section 9
The Tyranny of the Should with Domineering Residents - Question 24
Section 10
Who’s Responsible for What in Conflicts with Domineering Residents… Anger Management Styles - Question 25
Section 11
Responding Assertively to the Requests of Domineering Residents - Question 26
Section 12
Are You Afraid of Your Domineering Resident? - Question 27
Selected Readings Bibliography/Authors/Instructors
Concluding Commentary